HR And Payroll, Handled For You
Your offshore team should feel like a natural extension of your business, not just in how they work, but in how they’re supported.
We handle HR and payroll end to end, removing friction and risk while creating the conditions for long-term team success. Supported people stay longer, perform better, and contribute more deeply to your goals.
Recognised as a Great Place to Work® and one of the Best Employers in the Philippines, we invest in our people like you would your own – so you can focus on growth while we manage the admin, compliance, and day-to-day support.
Hire Confidently. We’ve Got Compliance Covered.
We don’t just tick boxes, we build confidence in every hire, from pre-employment checks to full compliance with Philippine labour standards, including:
- Contracts and full employee documentation
- Pre-employment requirements, reference and medical checks
- Compliance with wage laws, benefits, working hours, and leave entitlements
- Adherence to Satellite Office’s HR policies and Code of Conduct
- Government-mandated contributions and benefits utilisation (SSS, PhilHealth, Pag-IBIG)
Payroll That’s on Time, Accurate, and Transparent
Payroll accuracy is non-negotiable. That’s why we run a secure, compliant process from start to finish — built for your team’s ease in mind.
Bi-monthly salary processing (10th and 25th)
ATM and payroll account setup
Statutory tax and benefit deductions (employee & employer)
Payslip generation and reporting
Prorated 13th month pay
Annual tax return preparation and filing
Fast resolution of payroll questions and disputes
Driving Performance and Retention Through Engagement
At Satellite Office, we create the kind of environment where people want to stay. With competitive pay, meaningful growth opportunities, and a culture of care, our team members stick around; and your business benefits from that long-term stability.
0 +
years average tenure
Even in roles where turnover typically happens in under 18 months
0 %
annual staff attrition
Well below the industry average of 40%
0 %
of staff are paid above median market rate
And 39% are above the 75th percentile
People Operations Made Easy
We Handle the People Details So You Can Focus on Growth
Managing a team across borders shouldn’t come with extra stress. That’s why we take care of the HR, payroll, compliance, and day-to-day admin, so you don’t have to.
From onboarding to offboarding (and everything in between), we’ve built a support system that keeps your people engaged, compliant, and performing; while giving you the headspace to focus on strategy, scale, and success.
- Onboarding That Sets the Tone
- Competitive Compensation & Benefits
- HR That’s Truly Hands-On
- Policy Guidance & Employment Management
- Performance Management Tools That Drive Results
- Smart HR Systems That Work for You
- Purpose-Driven CSR
- Health & Wellness That Goes Beyond the Basics
- Respectful, Compliant Offboarding
We make sure your new hires feel welcome, aligned, and ready to contribute from day one—with onboarding that reflects your company culture and values.
- Custom preboarding materials (including client-specific content)
- Meet and greet with Satellite Office support teams
- HR policy orientation
- HRIS walkthrough
- Australian culture orientation
- Day 1 handover that feels seamless and welcoming
- Mandatory compliance training
We help you stay competitive in the market by ensuring your team is rewarded fairly: with data-backed salary benchmarks, health support, and benefit reviews that show people they’re valued.
- Market-leading insurance coverage: All team members receive premium health and life insurance benefits, amongst the best available in the Philippines. This provides peace of mind, real support for employees and their families, and a strong incentive to stay long term.
- Data-backed salary benchmarking: We regularly review salaries against market benchmarks and recommend merit increases to ensure your team remains competitively rewarded.
- Wellbeing and healthcare support: From annual physicals to ongoing employee assistance programs, we invest in the health and happiness of every team member.
- Continuous benefit reviews: We assess and enhance benefits to show employees they’re valued and to help you keep your offshore team highly engaged.
Our HR team doesn’t just sit on the sidelines — we’re in the trenches with you. From check-ins to escalations, we’re here to support both you and your team every step of the way.
- Regular check-ins with team members
- Ongoing collaboration with your local leaders
- Expert HR advisory services
- Fast responses via chat, email, or ticket
- Tailored reports on request
Need to adjust a contract, navigate a disciplinary issue, or align with local labour law? We’ve got the expertise to keep everything clear, compliant, and under control.
- Contract changes and memos
- Policy creation, acknowledgement and implementation
- Disciplinary documentation and support
- Employee terminations in full accordance with Philippines labour law
- Access to legal counsel when needed
We support you with the right tools and frameworks to help your team grow, whether it’s coaching through challenges or celebrating high performance.
- Probation reviews
- Coaching tools
- Customisable annual review workflows, including 360 feedback
- Performance improvement and development plans
Our platforms make it easy to manage approvals, updates, and day-to-day requests, so nothing gets lost in the shuffle and everything stays streamlined.
- Setup and support on our proprietary HRIS platform (SO-EMPOWERS) and Learning & Development platform (SO-LEAD)
- Approvals for leave, attendance, and schedule changes
- Updates to reporting lines, employee data, and organisational structure
- Troubleshooting and HRIS support
Our people care and we support them in making a difference. Through corporate social responsibility programs and team-led outreach, we create opportunities to give back to the community and support causes that matter.
- Regular environmental and community outreach programs
- Team-led initiatives that support causes that matter
We look after our people — not just as employees, but as humans. From monthly wellness sessions to mental health education, we prioritise wellbeing in ways that build resilience and show we truly care.
- Monthly wellness webinars
- Wellness Month celebration
- Mental health and emotional resilience education
- Support for health benefits and provider coordination
- Mental health coverage via HMO from intervention up to crisis support (hospitalisation and psychiatric services)
When it’s time to part ways with a team member, we make the transition smooth and respectful, protecting your business while honouring the people behind it.
- Documentation, clearance, and exit interviews
- Legal compliance and guidance
- Support from our retained legal counsel when needed
Engagement Activities That Make Work More Human
Work should be more than just tasks and targets. That’s why we create moments that bring people together, build team culture, and make workdays a little more joyful; whether it’s through games, celebrations, or full-blown year-end parties.
Themed game days and virtual celebrations
On site games and activities
Monthly birthday and work anniversary recognition
Client-specific celebrations and team events
Annual Sports Fest
Company-wide Town Hall
Year-End Party
Recognition That Means Something
People thrive when they feel seen. Our recognition programs shine a light on outstanding contributions and everyday moments that reflect our values because appreciation fuels motivation and loyalty.
- Legends of the Quarter – honouring top contributors quarterly
- Monthly Core Value Champions – recognising those who live our values daily
- Monthly Employee of the Month – acknowledging employees with exemplary performance
Listening and Learning
Great culture doesn’t happen without feedback. We actively listen to our people through surveys, audits, and open dialogue, and more importantly, we act on what we hear. It’s how we create a workplace that grows with our team.
- Employee engagement surveys
- New hire audits
- Actionable feedback loops that lead to real change
People-first isn’t just a slogan. It’s how we operate. When you partner with Satellite Office, you get more than compliance and admin — you get a team that’s invested in your people’s wellbeing, performance, and growth. Because when your team thrives, your business does too.
Your offshore team is one conversation away
Book a free strategy call with our team and understand all the ins and outs of offshoring:
- Understand your objectives and discuss roles to offshore
- Answer all your questions on outsourcing
- Discuss pricing and savings – you’ll leave with an estimate on savings, timeframes and kickoff plan for next steps
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